The after-sales team performed on-site inspections, replaced wear-prone parts, and fine-tuned operational parameters. Notably, they resolved "weft tension fluctuation" issues through sensor calibration, significantly improving fabric quality. Clients praised the prompt technical support.
Beyond maintenance, Huazun Rijia hosted training sessions on equipment upkeep, fault prevention, and energy-saving operations to help reduce operational costs. One manufacturer reported a 15% efficiency boost after customized nozzle programming adjustments.The company is accelerating digital after-sales services, introducing a smart IoT-based monitoring system for real-time alerts and reduced downtime. Plans include establishing a permanent Shengze service center to better serve the Yangtze River Delta region.
Industry experts note that textile machinery competition now extends beyond hardware to full lifecycle services. Huazun Rijia's proactive engagement exemplifies customer-centric innovation, potentially setting new industry service benchmarks.